14/08/2026 – We have completed work to address the recent processing delays within Playout. Services are now operating as expected, and users should see normal processing times going forward. Thank you for your understanding while we worked to resolve the issue.
14/07/2026 – JCDecaux are now supplying Classic data to the Production version of Playout. Data is available via both the hourly S3 exports and the database for referenced buyers in the data
29/06/2026 – A paper has been uploaded to the Playout website within the ‘About us’ page. Building Trust and Transparency in Out of Home Outsmart Playout: Out of Home building the standard for trust and transparency
29/06/2026 – The Standardisation of Creative Reference Fields in Playout pdf has been uploaded the the Playout Reporting Standard GitHub page
09/10/2025 – A report on Playout has been uploaded to the About us page – Playout: Setting the standard for Validated OOH Data
19/09/2025 – The Operational updates spec has been added to the Playout reporting standard GitHub page: https://github.com/Outsmart-OOH/PlayoutReportingStandard/tree/main/Playout
17/09/2025 – Alight Media have begun uploading playout data to Production
13/08/2025 – The Playout classic matrix has been added to the Playout reporting standard Github page: https://github.com/Outsmart-OOH/PlayoutReportingStandard/tree/main/Playout
22/07/2025 – .error files will now return a ‘401’ error code in instances of duplicate plays. This enhancement allows better visibility of duplicate rows.
10/04/2025 – Processing should be running as normal; thanks for your patience while we resolved this
09/04/2025 – We’re aware of slow processing in Production at the moment and are investigating resolving this as a priority—apologies for the inconvenience
12/02/2025 – Cost dashboards and alerts are now available via the Playout website
02/12/2024 – Playout terms and conditions are available via the footer of the Playout website
07/11/2024 – Buyer Campaign Reference validation rules (REGEX) are now available via the SPACE website here and SPACE API GET call: https://oohspace.co.uk/api/agency/bcr-validation
02/09/2024 – The GitHub Playout Reporting Standard page now contains the Playout Error codes & Descriptions, along with the file formats for digital and classic, along with the Playout field validation documentation
20/07/2024 – Buyer Campaign Reference validation rules (REGEX) are now available via Guides > Support > Playout REGEX Validation Rules
11/10/2024 – OrderID field character limit extended from 36 characters to 256 characters
01/01/2024 – Production environment of Playout is now live
08/12/2023 – Playerref field moved towards the end of record
17/07/2023 – Welcome to support updates
