Support updates

09/10/2025 – A report on Playout has been uploaded to the About us page – Playout: Setting the standard for Validated OOH Data

19/09/2025 – The Operational updates spec has been added to the Playout reporting standard GitHub page: https://github.com/Outsmart-OOH/PlayoutReportingStandard/tree/main/Playout

17/09/2025 – Alight Media have begun uploading playout data to Production

13/08/2025 – The Playout classic matrix has been added to the Playout reporting standard Github page: https://github.com/Outsmart-OOH/PlayoutReportingStandard/tree/main/Playout

22/07/2025 – .error files will now return a ‘401’ error code in instances of duplicate plays. This enhancement allows better visibility of duplicate rows.

10/04/2025 – Processing should be running as normal; thanks for your patience while we resolved this

09/04/2025 – We’re aware of slow processing in Production at the moment and are investigating resolving this as a priority—apologies for the inconvenience

12/02/2025 – Cost dashboards and alerts are now available via the Playout website

02/12/2024 – Playout terms and conditions are available via the footer of the Playout website

07/11/2024 – Buyer Campaign Reference validation rules (REGEX) are now available via the SPACE website here and SPACE API GET call: https://oohspace.co.uk/api/agency/bcr-validation

02/09/2024 – The GitHub Playout Reporting Standard page now contains the Playout Error codes & Descriptions, along with the file formats for digital and classic, along with the Playout field validation documentation

20/07/2024 – Buyer Campaign Reference validation rules (REGEX) are now available via Guides > Support > Playout REGEX Validation Rules

11/10/2024 – OrderID field character limit extended from 36 characters to 256 characters

01/01/2024 – Production environment of Playout is now live

08/12/2023 – Playerref field moved towards the end of record

17/07/2023 – Welcome to support updates